Welcome to Bacchus Marsh Psychology Clinic & ANSA Health

Providing transformative support in a warm and welcoming environment

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REQUEST AN APPOINTMENT
REQUEST AN APPOINTMENT AT MELTON PSYCHOLOGY CLINIC
  • We use a secure software called Katina Online to help us triage and match you with the most appropriate clinician for your needs. We offer child and adult psychology, adult psychiatry, couples therapy, allied health services including occupational therapy, dietetics and speech pathology

    1. Fill out the the Triage Form, choose a service and tell us why you are seeking support.

    2. Any preferences you have (e.g, clinician preference, gender, location, telehealth or in-person appointments)

    3. Your availability

    4. If you have been referred by your GP, please ensure you upload you referral.  This includes GP Mental Health Care Plan, TAC, Worksafe, DVA are all GP referred services. 

    If you are unsure about anything or need help filling out the enquiry form, feel free to call or email us. We are here to support you every step of the way.

  • Once we receive your enquiry form our bookings team will review it and contact you within 1–2 business days by phone. We will clarify anything if needed and offer you a clinician who is a good match based on your form. 

    If we can’t get a hold of you we will send you an email with your matched practitioners online booking link.

  • After confirming the best match, we will work with you to schedule your first session. Once your initial appointment is booked, you will receive an intake and consent form via email. This form must be completed within 48 hours to secure your appointment. This form contains all the important details, so please take time to read it carefully.

    If you book online using a booking link you will be directed to complete the intake and consent form prior to completing your booking.

    Typical Timeframes

    Initial response: Within 1–2 business days of submitting your form

    First appointment: Usually within 1–2 weeks, depending on your availability and the clinician's schedule

    Urgent needs: If your request is time-sensitive, please mention this in your form and we will prioritise accordingly where possible

  • Your first session is an important starting point. It’s a time to discuss what brings you to therapy, explore your goals, and begin building a trusting therapeutic relationship. You'll have the opportunity to share at your own pace while your practitioner listens, asks thoughtful questions, and works with you to create a plan tailored to your needs. This session is all about understanding you—and helping you feel supported from the start.

    We have put together an initial psychology session (adult) infographic to help you navigate the first session. Please click the link below:

    Initial Therapy Session Guide (Adult)

  • Our assessments are conducted by registered psychologists, and, in some instances, occupational therapists and speech pathologists, in accordance with Australian guidelines, including AADPA recommendations for ADHD and related conditions.

    Important Notes:

    Fees: The cost and duration of assessments vary depending on their complexity. In general an assessment will take between 6 and 15 hours, and are priced per hour depending on time taken and complexity of the referral question. It is important to note that the NDIS will NOT fund assessments undertaken for the purpose of diagnosis (i.e. Autism, ADHD, specific learning disorders), and all assessments must be privately funded. That is; the person booking the assessment holds financial responsibility for payment of the assessment costs. If a third party is funding the assessment (i.e. NDIS, Department of Families, Fairness and Housing, etc), the person booking the assessment must confirm the third party funding and provide a confirmation letter prior to booking the assessment.

    A Medicare rebate may be applicable to some assessment sessions, if a paediatrician has referred for certain assessment kinds. Please check with Medicare to confirm your eligibility for Medicare rebate(s). 

    Further: 

    • While psychological assessments can identify clinical features and provide valuable diagnostic information, a formal medical diagnosis (i.e. of ADHD, required for medication prescriptions) must be completed by a medical doctor such as a psychiatrist, paediatrician, or GP with appropriate training.

    • If you are an adult seeking an ADHD assessment and would like the option to explore medication, you will need to be assessed by a psychiatrist. However, if you are not interested in pursuing medication, a comprehensive assessment with a psychologist can offer valuable insights into your cognitive functioning and provide tailored strategies and recommendations to support your daily life, work, and overall wellbeing.

    • During the initial session, the clinician may determine that additional assessments are required, which could increase the time and cost. The price provided is an estimate and may be adjusted based on the number of sessions needed.

    • If additional information is required to support the assessment, this may incur an additional fee. This will be discussed with you beforehand.

    We are committed to working collaboratively with your treating medical professionals to support your care.

Bacchus Marsh Psychology Clinic & ANSA Health

Bacchus Marsh Psychology is a private psychology clinic located in the heart of Bacchus Marsh. Our experienced and diverse team of clinicians offer therapy for adults, adolescents, and children with a variety of mental health concerns. We use the most modern psychology approaches to create sustained change and help you build a meaningful life.

How We Match You with the Right Clinician

Our referral system uses Katina Online, a secure referral management software, to ensure you are matched with the best clinician for your needs. When you request an appointment, our system considers factors like your age, presenting issues and availability to find the perfect fit. This helps streamline the process and connect you with the right professional as efficiently as possible.

Click Request an Appointment to get started!

Why Visit Us?

Compassionate and Experienced
Clinicians

We prioritise empathy and understanding, ensuring that every person feels heard, validated, and supported throughout their therapeutic journey.

Comfortable Therapeutic Experience

We have carefully curated a warm and welcoming environment to promote relaxation and create a sense of safety, allowing for open and honest conversations.

Feel Safe, Confident, and Cared For

We believe that each person's story is unique and deserves to be heard with empathy and without judgment.

Results-Driven Approach

We are committed to delivering tangible outcomes and empowering our clients to make positive changes.

Evidence Based Techniques

Our clinicians utilise evidence-based techniques and therapeutic approaches to help you effectively manage your emotions, develop healthier behaviours, and improve your relationships.

Our Services

COMING SOON: WELCOME PACK

Numbers That
Make Us Proud

Conducted in the past 12 months

1,623
Clients

Over
75 Years

Seen in the Last 18 Months

89 Child
Assessments

of Combined Experience in the Industry

How To Get Started

1

Call Us

Add your details through our online portal above or give our team a call on 03 8592 0125 to book your first appointment

2

Attend Your First Session

Our team is here to guarantee you a supportive first session experience. We want to understand your specific challenges and areas of focus

3

Leave with a Plan

After your first session you’ll have a detailed therapeutic plan to help you move forward

Frequently Asked Questions

  • Visiting a psychologist can be beneficial for individuals experiencing emotional or psychological difficulties, such as anxiety, depression, stress, relationship issues, trauma, or navigating difficult life transitions.

    If you are struggling with persistent negative emotions, significant changes in behaviour, or difficulty coping with daily life, seeking professional help from a psychologist can provide valuable support and guidance.

  • Confidentiality is a fundamental principle in our clinic. Your sessions and the information you share with your clinician are kept strictly confidential, adhering to ethical guidelines and legal requirements.

    However, there are certain limitations to confidentiality, your clinician will discuss the limits of confidentiality with you at the beginning of therapy.

  • We provide psychological treatment under the Australian Government’s Better Access to Mental Health Care initiative. If you are eligible for a Mental Health Care plan, available from your GP, you may be able to access a rebate (for a maximum of 10 sessions per calendar year). Please note, a gap fee will apply and will vary depending on your referral needs.

    We also accept referrals from other funding bodies such as TAC, Workcover, NDIS, VOCAT, WRISC, and Open Arms. Similarly, a gap fee may apply. Please contact the clinic to discuss fees and any possible out of pocket costs.

    You do not need to have a Mental Health Care Plan or other funding body to attend sessions, you may wish to pay privately, but it does assist in reducing costs for you.